“I cannot fault the service and support (including technical knowledge) we have received from BAYtek. The equipment they recommended and supplied has been efficient, cost effective and reliable, making a vast difference to the presentation of the school’s printed resources. When required, the service response is fast and efficient. I have no hesitation in recommending BAYtek to any business that requires reliable reprographic equipment service”
“I would like to take this opportunity to express our gratitude in the service BAYtek have provided over the last year. Any school stakeholder will know just how important it is to be able to rely on printing and copying equipment, as without this service it becomes almost impossible to function. I can honestly state that the equipment you have provided has not once let us down. The money we have saved by switching to BAYtek has allowed us to invest more money into the classroom environment, which is a great benefit to staff and our 1000+ students. Besides the equipment you have provided, the customer service you provide is warm and personal to us. BAYtek have been there for us whenever we need you in all circumstances and times of the day and I am personally delighted that we have such a good relationship with one another. The school is extremely grateful that BAYtek always go out of your way to help us.
I have already recommended BAYtek to our feeder primary schools and will have no hesitation in recommending your company to any business in the future”.
Communications and Cover Manager
“The service is excellent, when we have called for an engineer they have arrived the same day.
When ordering cartridges they arrive same day or next day which means we don’t have to hold up any of our printing jobs.
They are always very helpful and friendly”.
Regional Sales Manager
“I would like to thank you for the prompt response by your service department to the recent problem that we had with the photocopier.
These days it is so much more than a photocopier with the whole office relying on it as the network printer and scanner as well with the ever decreasing deadlines to work to i was grateful for the speedy response that ensured that the minimal disruption ensued.
Your continuing support is most appreciated”.
“We have become used to your outstanding customer service over the past 14 months, but I think you excelled yourselves on Monday, going above and beyond the call of duty!. We have followed your recommendation’s regarding a change of paper for printing our yearbooks and the final project is now running smoothly and within the machines capabilities.
I wanted to put in writing my appreciation for the time you took to come out at short notice, to look at the job specifications and to make your recommendations to overcome the problems we were experiencing.
Changing our management contract to BAYtek has proved to be a very positive move whereby we have benefited not only from your sound expertise and experience but also your supportive and flexible approach.
Many thanks to you and Mike for all of your hard work”.
“After working with BAYtek for nearly a year, I have found the staff extremely helpful and co-operative. Queries are dealt with swiftly, with a friendly voice on the other end of the phone if there is ever a problem. I expected one request I had to take a few working days to be resolved, yet it was completed the same day.
The working relationship has been very smooth and professional, with BAYtek providing an excellent service with high quality products. Engineers are very quick to respond to call outs, and all issues have been identified and corrected in the same day, causing minimal disruption to the working day.
I would highly recommend BAYtek to any company looking to lease their office printers/photocopiers.”
Assistant Finance Manager