Charity / Education

Charity / Education

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Environmental

Environmental

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Community

Community

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Products & Solutions

Products & Solutions

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Submit Readings

Submit Meter Readings

  • Only for some Canon copiers
  • Only for some Canon copiers
    By ticking this box you are agreeing for BAYtek Office Solutions Ltd to use the data within this form to fulfil all the contractual requirements, this includes making contact with certain individuals within your organisation. All data is held securely and no data is sold on to 3rd parties. Please see our data policy found on our website for more details.

Order Toner

Order Toner

  • 4 Digit reference number found on your machine
  • For the colour Canon's, this is the '109' reading. For the mono Canon's, this is the '113' reading
  • For the colour Canon's, this is the '124' reading. For the mono Canon's, just enter '0'
    We will NOT send out full sets of toners unless pre-approved by the Service Director.
  • You will be charged for staples unless stated as inclusive in your service agreement.
    By ticking this box you are agreeing for BAYtek Office Solutions Ltd to use the data within this form to fulfil all the contractual requirements, this includes making contact with certain individuals within your organisation. All data is held securely and no data is sold on to 3rd parties. Please see our data policy found on our website for more details.

Technical Support

Technical Support

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Self Help Guides

Self Help Guides

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Non-Contract Service

Non-Contract Service

BAYtek Non-contracted visit rates

  • Wide Format Printers/All Scanners – £79 callout, includes 30 minutes on site. Additional labour and travel charged at £60 per hour*
  • A3 copiers/printers – £69 callout, includes 30 minutes on site. Additional labour and travel charged at £60 per hour*
  • A4 copier/printer, fax machines – £69 callout includes 30 minutes on site. Additional labour and travel charged at £60per hour*
  • Workshop repairs (all products) – £50 per hour NO FIX NO FEE. Customer refundable deposit of £50 per device.
  • Network printing/scanning IT support – £69 callout, includes 30 minutes onsite. Additional labour and travel charged at £60 per hour*

All prices are subject to VAT at the current rate. Special rate discounts available on enquiry.

*Subject to location and travel time. Please enquire for a estimate.

Log a Service Call

Log a Service Call

  • 4 Digit reference number found on your machine
  • If your machine asks you to contact the service representative, please press the 'copy' button on your machine and let us know what the error code is.
    By ticking this box you are agreeing for BAYtek Office Solutions Ltd to use the data within this form to fulfil all the contractual requirements, this includes making contact with certain individuals within your organisation. All data is held securely and no data is sold on to 3rd parties. Please see our data policy found on our website for more details.

Meet the Team

Meet the Team

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About BAYtek

About BAYtek Office Solutions

BAYtek Office Solutions – For All Your Office Requirements

BAYtek was established with one key objective –

‘To offer top quality professional sales and service to local business simply and effectively’

BAYtek Office Solutions specialise in supporting a large customer base throughout Devon, Cornwall and Somerset with their photocopiers and printers, priding ourselves on our fantastic customer service and exceeding all service expectations.

Whether you decide to buy or lease a photocopier, printer or scanner from BAYtek, we offer outstanding service at extremely competitive prices! BAYtek Office Solutions Ltd have been appointed authorised independent business partners for Konica Minolta and Canon UK and we also supply and service an extensive range of other machines including Samsung, meaning we can offer our customers the best printing solution to suit their requirements at the best prices. As well as keeping costs to a minimum, we can offer the latest devices with great savings which we pass on to our customers from Canon, Konica Minolta and Samsung printers, copiers, scanners and multifunctional devices (MFDs) along with the associated software.

If you choose to rent or purchase a photocopier or printer from BAYtek Office Solutions, we have account managers in each area across Devon who are available to answer any questions you may have about upgrading your current equipment or getting a completely new machine. Being a truly independent company and now with the full endorsement and backup of Canon UK, Konica Minolta and Samsung, it means BAYtek are able to offer qualified sales advice plus a comprehensive package of service options.

BAYtek Office Solutions specialise in:

  • Supplying, installing & servicing local schools & businesses printing equipment. As well as offering the best Print Management Services and all relevant IT support.
  • Offering all our customers the best print solution to meet the needs of their company – whether you want to improve printer efficiency, reduce printer wastage or simply renew/ upgrade your machines.  
  • Providing excellent ongoing service support and advice to all our customers, priding ourselves on a response time of under 4 hours!

Call our friendly sales team or enquire below to find out about our great offers regarding machine rental, leasing a machine or buying a photocopier or printer from us.

Contact

Contact BAYtek

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Service / Support

Service / Support

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Welcome to Baytek Office Solutions

inkspalsh

The local supplier you can trust

Copiers, Printers, Multi-functional devices, IT Support and more.

If you appreciate local expertise, an ethical approach to business and cost effective print / copy solutions BAYtek is here to help.

BAYtek Office Solutions specialise in supporting a large customer base throughout Devon, Cornwall and Somerset with their photocopiers and printers, priding ourselves on our fantastic customer service and exceeding all service expectations.

Order Toner

Place an order online for consumables

Service Call

Log a service or technical call online

Submit Readings

Submit monthly meter readings efficiently online

What our clients say about BAYtek

“The service is excellent, when we have called for an engineer they have arrived the same day.
When ordering cartridges they arrive same day or next day which means we don’t have to hold up any of our printing jobs.
They are always very helpful and friendly”.

Ian Snow
Regional Sales Manager
“I cannot fault the service and support (including technical knowledge) we have received from BAYtek. The equipment they recommended and supplied has been efficient, cost effective and reliable, making a vast difference to the presentation of the school’s printed resources. When required, the service response is fast and efficient. I have no hesitation in recommending BAYtek to any business that requires reliable reprographic equipment service”

A Norton
Resources Manager
“I would like to take this opportunity to express our gratitude in the service BAYtek have provided over the last year. Any school stakeholder will know just how important it is to be able to rely on printing and copying equipment, as without this service it becomes almost impossible to function. I can honestly state that the equipment you have provided has not once let us down. The money we have saved by switching to BAYtek has allowed us to invest more money into the classroom environment, which is a great benefit to staff and our 1000+ students. Besides the equipment you have provided, the customer service you provide is warm and personal to us. BAYtek have been there for us whenever we need you in all circumstances and times of the day and I am personally delighted that we have such a good relationship with one another. The school is extremely grateful that BAYtek always go out of your way to help us.
I have already recommended BAYtek to our feeder primary schools and will have no hesitation in recommending your company to any business in the future”.

Andrew Webber
Communications and Cover Manager
“I would like to thank you for the prompt response by your service department to the recent problem that we had with the photocopier.
These days it is so much more than a photocopier with the whole office relying on it as the network printer and scanner as well with the ever decreasing deadlines to work to i was grateful for the speedy response that ensured that the minimal disruption ensued.
Your continuing support is most appreciated”.

PL German
Director
“We have become used to your outstanding customer service over the past 14 months, but I think you excelled yourselves on Monday, going above and beyond the call of duty!. We have followed your recommendation’s regarding a change of paper for printing our yearbooks and the final project is now running smoothly and within the machines capabilities.
I wanted to put in writing my appreciation for the time you took to come out at short notice, to look at the job specifications and to make your recommendations to overcome the problems we were experiencing.
Changing our management contract to BAYtek has proved to be a very positive move whereby we have benefited not only from your sound expertise and experience but also your supportive and flexible approach.
Many thanks to you and Mike for all of your hard work”.

Resources Manager
"After working with BAYtek for nearly a year, I have found the staff extremely helpful and co-operative. Queries are dealt with swiftly, with a friendly voice on the other end of the phone if there is ever a problem. I expected one request I had to take a few working days to be resolved, yet it was completed the same day.
The working relationship has been very smooth and professional, with BAYtek providing an excellent service with high quality products. Engineers are very quick to respond to call outs, and all issues have been identified and corrected in the same day, causing minimal disruption to the working day.
I would highly recommend BAYtek to any company looking to lease their office printers/photocopiers."

Victoria Phillips
Assistant Finance Manager

Why choose BAYtek?

Professional Team

Local account management – All BAYtek account managers are based in Devon

Local billing and administration – Pre arranged billing arrangements tailored for you

Optional out of term installation – to minimize office disruption

Quality Service

Service level response – 1 hour telephone response / remote login, under 4 hours onsite

WEEE regulations – Full compliance with current legislation

Service Calls – Logged via phone, web portal & email

Fully managed print solutions – Papercut & UniFlow accredited

Remote diagnostics, toner monitoring & meter collection

Efficient Supplies

Stores at HO hold over £67,000 of stock – Toners, drums & parts

Quick toner despatch – Personal local delivery

Recycling – End of life machines, parts and packaging are environmentally recycled

Trusted & Local

Local, highly efficient service team – 8 fully trained Devon, Somerset, Cornwall based engineers

Excellent first time fix rate – Currently 97%

DBS – All BAYtek service technicians have enhanced DBS disclosure

Latest News

  • Congratulations BAYtek Bunkers! - They’ve done it ?️?️?️?️ A huge thank you to everyone who has donated to Macmillan Cancer Support! 72 holes in One Day was a challenge but The BAYtek Bunkers completed it ⛳ Also, a huge thank you must go to Stover Golf Club for hosting the event and keeping our Team well fed and hydrated
  • Happy Retirement John! We will miss you! - Happy Retirement John! John has been with us since the beginning when there was a sofa and a phone! He was an extremely valued member of our team at BAYtek and he will be greatly missed, thank you for all the amazing work you’ve done here. We hope you have a lovely relaxed retirement, and
  • BAYtek Prizes & Vouchers - If you are the Lucky Recipient of a BAYtek voucher, you must please book this through our office. Whether you have won the voucher for; A 4 ball on the Championship Golf Course at Woodbury Park A Leisure day for 4 people at Woodbury Park 2 Tickets to a Plymouth Argyle Home Match 2 Tickets to a

Get in touch

We would love to hear from you

BAYtek Office Solutions
BAYtek House,
Unit 25/26 Daneheath Business Park,
Wentworth Road,
Heathfield Industrial Estate,
Newton Abbot,
TQ12 6TL

01626 833139

enquiries@baytekoffice.co.uk

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